Shipping

At TEXAVENT LLC, we are committed to ensuring that your orders are delivered promptly, securely, and efficiently. This Transportation Policy outlines the details of our shipping and delivery process to provide transparency and set clear expectations for our customers.

1. Shipping Locations

We currently ship to all locations within the United States, including Alaska and Hawaii. At this time, we do not offer international shipping.

2. Shipping Options and Delivery Times

We offer the following shipping options to suit your needs:

  • Standard Shipping: Delivery within 5–7 business days.
  • Expedited Shipping: Delivery within 2–3 business days.
  • Overnight Shipping: Delivery within 1 business day.

Please note: Delivery times may vary depending on your location, order volume, or unforeseen circumstances (e.g., weather delays).

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the shipping method selected and the delivery address.
  • Occasionally, we may offer free shipping promotions. Be sure to check our website or subscribe to our newsletter for updates.

4. Order Processing

  • Orders are typically processed within 1–2 business days after being placed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation email with tracking information.

5. Tracking Your Order

Once your order is shipped, you will receive an email containing a tracking number and a link to track your package. You can also track your order directly on our website by visiting texaventshoes.com.

6. Delivery Issues

If you encounter any issues with your delivery, such as delays, lost packages, or incorrect addresses, please contact us immediately:

We will work with our shipping partners to resolve the issue as quickly as possible.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address, refusal of delivery, or inability to deliver, we will contact you to confirm the delivery address. You may be responsible for additional shipping fees to reattempt delivery.

8. Damaged or Lost Packages

If your package arrives damaged or does not arrive within the estimated delivery timeframe, please reach out to us at Wilaiwann@texaventshoes.com or 210-712-1595. We will assist you in filing a claim with the shipping carrier and offer a replacement or refund as appropriate.

9. Shipping Restrictions

  • We do not ship to P.O. Boxes or APO/FPO addresses.
  • Hazardous materials, oversized packages, or restricted items may require special handling.

10. Contact Us

If you have any questions about our Transportation Policy or need assistance with your order, please contact us:

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